At Our Fingertips: The Smart EduKiosk for Caregiver and Patient Empowerment in Conjunction with HA Go

This abstract has open access
Abstract Description
Abstract ID :
HAC204
Submission Type
Proposed Topic (Most preferred): :
HA Young Investigators Session (Projects to be presented by HA staff who had joined HA for 10 years or less)
Proposed Topic (Second preferred): :
Research and Innovations (new projects / technology / innovations / service models)
Authors (including presenting author) :
Lai WLR, Wong SM, Chan WK
Affiliation :
Department of Occupational Therapy, Tung Wah Eastern Hospital
Introduction :
Under Person-Environment-Occupation (PEO) model, prescription of assistive device and caregiver-patient education are core occupational therapy (OT) services across different phases of rehabilitation. Its contribution in improving quality of care and reducing readmission rates were well proven (Rogers et al, 2016). Traditionally, display of assistive devices within OT department results in space occupancy, regular equipment checking and replacement to accommodate constant advancement in gerontechnology.



The Smart EduKiosk (SEK) is a 55” standalone touchable E-display system (hardware) with in-built database of assistive devices categorised by functions (software). The database includes photos, item descriptions, QR codes linking to purchase information and educational videos on proper usage available at HA Go. As one-stop service, installation and practice of HA Go apps, as well as activity prescription (home program) would be applied simultaneously. Use of technology (SEK) in the new era aims to facilitate fast and safe community re-integration in a simplified workflow, space conscious and environmentally friendly manner.
Objectives :
(1) To investigate the effectiveness of the SEK in fostering patients and caregiver’s skill acquisition

(2) To optimize the prescription and use of HA Go

(3) To improve efficiency, reduce usage of paper and space for caregiver-patient education
Methodology :
The present study adopted a qualitative approach, in which comments and feedbacks on functionality, user-friendliness and practicality were collected via observation, questionnaire and interview of staff, patients and caregivers.
Result & Outcome :
Patients and caregivers commented the visual display as clear, organised and attractive. Patients also agreed the display contents are relevant and easy to follow. The QR codes and HA Go prescriptions allowed information revisit, consolidating their knowledge and bolstering their confidence in performing ADL or caring skill in using the prescribed assistive devices.



Overall comments from occupational therapists were positive. The SEK was user-friendly, time and ecological saving. It could replace the 3-tier built-in aids display cupboard, leaving more space for other patient activities.



Based on the qualitative analysis, categorization of the database under disease-specific stream in the SEK was suggested. In addition, collaboration among different OT hospitals and IT department was advised to broaden the databank (assistive device video demonstration) embedded in the HA Go for cost effective daily prescription.
Tung Wah Eastern Hospital
Senior Occupational Therapist
,
Occupational Therapy Department, Tung Wah Eastern Hospital
Advanced Practice Occupational Therapist
,
Occupational Therapy Department, Tung Wah Eastern Hospital
19 visits