Proposed Topic (Most preferred): :
HA Young Investigators Session (Projects to be presented by HA staff who had joined HA for 10 years or less)
Proposed Topic (Second preferred): :
Staff Engagement and Empowerment (motivating staff / teamwork / work revamp tackling manpower issue / staff wellness / OSH / retention)
Authors (including presenting author) :
Poon WYV, Ng HY, Tam WYK
Affiliation :
Oasis – Center for Personal Growth & Crisis Intervention, Corporate Clinical Psychology Services, Hospital Authority
Introduction :
Acknowledging the crucial role that staff resilience and mental well-being play in patient safety and care standards, a comprehensive resilience program, Tough Minds Tender Hearts (TMTH), was developed for implementation across different clusters in the Hospital Authority (HA). Grounded in positive psychology research and enriched with elements of mindfulness and self-compassion, TMTH consists of four modules and features content tailored to address the distinct needs of staff from different disciplines and ranks. The program is also complemented by the myOasis mobile app, enabling participants to continue practicing resilience skills in their daily lives. By nurturing the well-being of HA staff, the program seeks to foster an environment that positively impacts patient care quality and contributes to better community health outcomes.
Objectives :
(1) To assess TMTH’s impact on the resilience and well-being of HA staff across different clusters, disciplines and ranks, and (2) to evaluate the program’s potential for broader application in HA.
Methodology :
The program’s efficacy was evaluated by analyzing the pre-post data collected exclusively from Module One on Developing Mental and Emotional Toughness. The Kessler Psychological Distress Scale (K6) and Connor-Davidson Resilience Scale were used to measure psychological distress and resilience. The PERMA Profiler assessed different domains of well-being. A custom-designed subjective knowledge test gauged participants’ self-perceived understanding of the various resilience skills covered in the program. Data were collected from diverse staff groups across multiple departments and hospitals, providing a foundation to evaluate the program’s potential for broader organizational implementation.
Result & Outcome :
During November 2020 and December 2023, 98 Module One classes were conducted, yielding approximately 1,400 sets of valid pre-post responses from participants across various clusters. Findings revealed a significant reduction in psychological distress (t(1399)=7.25, p< .001) and negative emotions (t(1382)=11.49,p< .001), alongside notable improvements in positive emotions (t(1382)=-6.13, p< .001), resilience (t(1434)=-10.76, p< .001), and subjective knowledge of resilience skills (t(1384)=-47.98, p< .001). Importantly, these effects remained largely consistent across different clusters and staff groups.
The evaluation of Module One of TMTH demonstrated its effectiveness in enhancing the mental health and resilience of HA staff, setting a promising precedent for the subsequent modules. The consistent results across various clusters and ranks further emphasize the program’s generalizability and potential for wider adoption within HA.
