Measures to reduce referral rate to SOPD

This abstract has open access
Abstract Description
Abstract ID :
HAC724
Submission Type
Proposed Topic (Most preferred): :
Clinical Safety and Quality Service III (Projects aiming at quality service to patients and their carers)
Proposed Topic (Second preferred): :
Clinical Safety and Quality Service I (Projects aiming to improve efficiency and effectiveness of care delivery to meet international standards)
Authors (including presenting author) :
SY Lai
Affiliation :
Family Medicine and Primary Healthcare, Queen Mary Hospital
Introduction :
SOPD usually have long waiting time. Family Medicine has the gate keeping role of referral.
Objectives :
To reduce patient referral number to SOPD.
Methodology :
Various measures have been applied to reduce referral rate to SOPD, including set up joint clinic of different specialties, various triage clinic, senior triage clinic etc
Result & Outcome :
There is significant reduce number of SOPD referral when compare referral in 10/2021 and 10/2023.
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